30-Day Guarentee

Everything we do starts with why, If you don't love your purchase after 30 days Contact Us for a Refund

International Shipping

We believe everyone should have access to at-home recovery products

Customer Service

Real people making great products. We try to respond to all customers in an efficent and timely manner

Contact Us

If you need assistance with an order, we're here to help.

Most orders are delivered within 14 business days. If your order has not arrived within 20 business days, please complete the contact form below and our support team will be happy to investigate and assist you.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can work toward a prompt resolution.

If you're requesting a return, refund, or order cancellation, please review our Return & Refund Policy before submitting your request. We gladly accept eligible return requests within our 30-Day Money-Back Guarantee. Cancellation requests may be accommodated if your order has not yet entered processing.

To help us assist you as quickly as possible, please complete the form below with your full name, phone number, email address, order number, and the reason for your inquiry. Our team will respond as soon as possible.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. We offer a 30-Day Money Back Guarantee if you are not satisfied reach out to us at customersupport@resturiva.com

*Please note non-defective/damaged items will be subject to a 15% restocking fee, please review our return policy for more information.
My Item is damaged/defective what can I do?

Please send photos of the damaged/defective item to: customersupport@resturiva.com with your Name and Order Number. We will promptly send out a replacement/Refund upon request

When will I get my order?

Orders are typically processed within 1-3 business days. Delivery times may vary depending on location, but most orders arrive within 7-20 business days.

Can I cancel or modify my order?

Orders may be canceled or updated before processing has been started. Please contact us quickly after placing your order and we will do our best to accommodate your request.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.

*Please check your spam folder or email us at: customersupport@resturiva.com if you have not received one after 7 days.